Terms of service

Agreement and eligibility

These Terms are a contract between you and Crafted Kit LLC d/b/a The Cordially Invited. By creating an account, accepting these Terms when you start a Wedding or at checkout, or using the service, you agree to these Terms and acknowledge our Privacy Notice. If you do not agree, do not use the service.

You must be at least 18 and able to enter a binding contract. If you use the service for another person or organization, you represent that you are authorized to accept these Terms for them.

Who provides the service

The service is operated by Crafted Kit LLC d/b/a The Cordially Invited, a Colorado limited liability company. In these Terms, “we,” “us,” and “our” refer to Crafted Kit LLC.

The service

The Cordially Invited provides Wedding Designs, identity tools, website publishing, invitations, RSVP collection, Guest operations, seating, and related planning features. You can build and preview a Wedding with a Design Fitting without paying. Publishing a Wedding and other paid features require a paid plan, described below.

We may improve, change, or retire features. We will not remove a feature that is central to a plan you have already paid for during your paid period without giving you notice and, where appropriate, a prorated refund.

Your account

You are responsible for accurate account information, access to your email inbox, and activity under your account. Sign-in links and private Guest links work like passwords; do not forward them. Tell us promptly if you believe an account or link has been compromised. You may not sell, transfer, or share an account except through the collaboration tools we provide.

Your Wedding content

You keep ownership of the names, writing, photos, schedules, Guest information, and other content you provide. You give us a limited, worldwide, non-exclusive, royalty-free license to host, copy, resize, process, display, format, and transmit that content only as reasonably needed to operate, secure, support, and improve the service for you. This license ends when the content is deleted, subject to reasonable backup, security, billing, and legal retention. We will not feature your Wedding or its content in our marketing unless you separately agree.

You represent that you have the rights and permissions needed for content you upload, including permission from photographers and from people shown in photos, and that your content and instructions do not violate law or another person's rights. Do not upload government identifiers, payment-card details, medical records, or unrelated highly sensitive information.

Guest information and communications

You decide whom to add, what RSVP questions to ask, which collaborators can see Guest information, and which messages to send. You are responsible for any notice and permission required to collect Guest details and contact Guests. Request only information reasonably needed for your Wedding.

Guests can share dietary, allergy, and accessibility needs, which can be health information. Use those details only to accommodate your Guests, share them only with the people and vendors who need them for that purpose, do not add questions asking Guests for medical diagnoses, enter these details for a Guest only with their permission, and honor a Guest's request to correct or delete them, including when we notify you of one. Our Consumer Health Data Privacy Policy explains how we handle these details.

The communication tools may be used only for your own Wedding and related Guest logistics, and only to contact people you are inviting. Do not use them for purchased lists, unrelated marketing, harassment, or unlawful messages. You must honor corrections, opt-outs, and removal requests that apply to communications you direct. We may suppress delivery after an unsubscribe, bounce, complaint, abuse report, or security concern.

When we process Guest information on your instructions, we will use it only to provide, secure, and support the service; limit access to authorized personnel and providers; require confidentiality and appropriate security; assist with reasonable access, correction, export, and deletion requests; and delete or return it as described in our retention policy, subject to limited legal and security retention. We will not sell Guest information, use it for targeted advertising, or independently profile Guests. Our key providers are identified in the Privacy Notice, and we remain responsible for directing them consistently with these commitments.

The service is for adults. A parent, guardian, or other authorized adult should submit information for a Guest under 13. Do not send a child a direct invitation or ask a child to submit sensitive information through the service.

Paid plans, prices, and availability

Paid plans are available only to customers located in the United States, and we may decline or refund a purchase made from elsewhere. Anyone may build and preview a Wedding for free, and Guests anywhere may visit a published site and reply.

Each plan's price, included features, billing cadence, and any taxes are shown before purchase. The price shown is the total we charge, other than taxes where required. Stripe processes payments under its own terms and privacy notice. You authorize us and Stripe to charge the selected payment method for the amount shown at checkout.

• One-time Wedding Pass: a single payment that covers your Wedding through the wedding date and 12 months afterward, as described in our Data Retention and Deletion Policy. It does not renew.
• Monthly plan: the same features, billed every month while your subscription is active.

Monthly plan: automatic renewal and cancellation

A monthly plan automatically renews each month at the disclosed price until canceled. There is no minimum commitment or cancellation fee. You can cancel future renewals in one step from the subscription section of your Wedding Dashboard, without calling or writing to us. Cancellation takes effect at the end of the current paid period shown there; you keep paid features until then, and charges already made are not undone.

Before payment, checkout identifies the recurring amount and frequency and asks you to agree to these Terms and to the recurring charge. After payment, we email a retainable acknowledgment with the renewal terms and cancellation instructions. For a monthly subscription that continues for a year, we send a reminder 25 to 40 days before the renewal that extends it beyond each additional year. We keep records of your agreement and of the notices we send.

When a monthly plan ends, your published site is not taken down immediately. Paid features and publishing new changes stop, and hosting continues as described in the retention policy. Deleting a Wedding stops future monthly renewals before the Wedding enters its deletion window. Restoring the Wedding does not restart the subscription. If we cannot confirm cancellation with Stripe, deletion is stopped so a hidden subscription cannot continue charging.

We will not increase the price of an existing monthly subscription unless you agree to the new price first. For any other material change to a monthly plan, we will email you at least 30 days before it takes effect, explain the change, and tell you how to cancel. Taxes may be added where the law requires.

Payments and refunds

A one-time purchase or the first payment of a monthly plan is refundable in full for 30 days after purchase. Later monthly renewals are not covered by that guarantee and are not prorated, but nothing here limits rights that cannot legally be limited. To request a refund, email hello@thecordiallyinvited.com from your account email and include the Wedding address or ID. Never send card or bank details by email.

A full refund ends access to paid features. It does not hide Guest responses already collected, and export remains available during the applicable retention window. If we end your access without cause, we will refund the unused part of any prepaid period.

Please contact us before disputing a charge so we can fix a billing error; this does not waive your right to dispute a charge with your bank. While a payment dispute is open, we may pause paid features for the affected Wedding. We do not charge fees for disputes.

Copyright and content removal

We respect intellectual property and privacy. If you believe content on the service infringes your copyright, or shows you in an intimate image shared without your consent, follow the process in our Copyright and Content Removal Policy. We remove infringing content in response to valid notices and terminate, in appropriate circumstances, the accounts of repeat infringers.

Our Designs, software, and brand

The service, software, Design collection, templates, and our names and marks remain ours or our licensors'. Subject to these Terms and payment where required, we grant you a limited, personal, non-transferable right to use the service for one Wedding. You may not copy, resell, reverse engineer, scrape, or reuse the Designs or software outside the service except where law does not allow that restriction.

Wedding Identity files made available for export may be used for that Wedding and its related personal celebration, including by your vendors. Shared templates and systems can produce similar marks for others, so we do not promise trademark availability or uniqueness.

Published Wedding sites show a small “Made with The Cordially Invited” credit that links to our site. With a paid plan, you can turn it off at any time in your Wedding Dashboard.

Acceptable use

You may not use the service to:

• break the law, deceive, impersonate, threaten, harass, or exploit anyone;
• infringe privacy, publicity, copyright, trademark, or other rights;
• share intimate images of anyone without their consent, or any sexual content involving a minor, which we report to the National Center for Missing & Exploited Children as the law requires;
• send spam, malware, unrelated promotions, or messages to people you are not inviting;
• probe, bypass, overload, disrupt, or interfere with security or access controls;
• collect information from the service through automated scraping; or
• upload illegal content or content that creates an unreasonable safety risk.

We may remove content, block a send, or suspend access when reasonably necessary to protect Guests, the service, or others, or to comply with law.

Third-party services and registry links

The service depends on third-party infrastructure and may link to registries, maps, venues, vendors, and other sites. Their services, terms, availability, transactions, and privacy practices are their responsibility. A link or integration does not mean we endorse or control that provider.

Ending access and data

You may stop using the service or delete a Wedding at any time. We may suspend or terminate access for material breach, fraud, security risk, nonpayment, or unlawful use. When reasonably possible, we will give notice and a chance to fix a breach first. If we discontinue the service, we will give at least 30 days' notice, a chance to export your Wedding information, and a refund of any unused prepaid period.

Data export, deletion, reversal windows, and post-Wedding hosting are described in our Data Retention and Deletion Policy. Terms that by their nature should survive termination, including ownership, payment, disclaimers, liability limits, and dispute provisions, continue to apply.

Disclaimers

To the fullest extent permitted by law, the service is provided “as is” and “as available,” and we disclaim implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not promise uninterrupted or error-free operation, that every email will be delivered, that every Guest will reply, or that third-party links and services will remain available. This does not limit the promises we make in these Terms, such as the refund guarantee and hosting period, or rights that cannot be waived under applicable law.

Limitation of liability

To the fullest extent permitted by law, neither we nor our suppliers will be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, revenues, goodwill, or data, arising from the service. Our total liability for claims arising from the service will not exceed the greater of $100 or the amount you paid us for the affected Wedding during the 12 months before the event giving rise to the claim. These limits do not apply to liability for fraud, gross negligence, willful misconduct, death or personal injury, or anything else that applicable law does not allow to be limited.

Disputes and governing law

If you have a dispute with us, please email hello@thecordiallyinvited.com first and describe the problem and the outcome you want. We will try in good faith to resolve it within 30 days. This step does not prevent either of us from going to small-claims court, and it does not apply to claims for urgent relief.

Colorado law governs these Terms, without regard to conflict-of-law principles, but this does not take away any protection you have under the mandatory consumer laws of the state where you live. Either of us may bring a claim in small-claims court where you live; otherwise, claims will be brought in the state or federal courts located in Colorado, unless the law of your state gives you the right to sue where you live. These Terms do not require arbitration and do not waive participation in a class action.

Changes to these Terms

We may update these Terms. We will post the new version with its effective date. For a material change, we will notify account holders by email or in the service at least 30 days before it takes effect, unless a shorter period is required for legal or security reasons. Changes apply only going forward. If a change materially and adversely affects a paid plan, you may cancel before it takes effect and receive a refund of any unused prepaid period.

Notice for California residents

The service is provided by Crafted Kit LLC. Contact us at hello@thecordiallyinvited.com. Prices and refund terms are described above. Under California Civil Code section 1789.3, California residents may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.

General and contact

If one provision is unenforceable, the remaining provisions continue. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them as part of a merger, financing, reorganization, or sale of the service. These Terms and the policies they link are the entire agreement about the service unless a separate signed agreement says otherwise. Nothing in these Terms limits your right to post honest reviews of the service.

Questions or legal notices may be sent to hello@thecordiallyinvited.com.